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Contact Us

We're here to help with orders, sizing, custom rugs, returns — anything at all.

Get in touch

Email: support@vorug.com
Phone: +1 (720) 803-0932
Hours: Monday–Friday, 9:00 am – 6:00 pm (Mountain Time)

We reply within 12–24 hours on business days.

For faster help, please include:

  • your order number (if you've ordered)
  • the rug's name or a link to it
  • your delivery country

Send an inquiry.

Your name, email and message are all we need to begin.

Choose a country code, then enter your number. You can also paste an international number.

If you have it, this helps us find your order.

For more about working with us, visit professional project inquiries.

Share a name or link from our collection.

Tell us what you have in mind, and how we can help.

We’ll use these details to respond to your inquiry.

Vorug advisor on an audio call with green and burgundy wool samples and a room plan

Color, proportion, a different point of view. Explore nineteen room studies, each beginning with a rug from our collection.

Bring an idea to the conversation